Rules to Play
The purpose of the Palm Beach Paw Spa is to provide a safe, fun, and stimulating environment for our pet guests. To ensure the safety and health of your pet and of our other pet guests, we require all of dogs to comply with the following rules and regulations.
Monday - Friday: 7:00 a.m. to 7:00 p.m.
Saturday: 10:00 a.m. to 2:00 p.m.
Sunday: 10:00 a.m. OR 4:00 p.m. By Appointment Only
AGE: All dogs must be 16 weeks (4 months) of age or older.
All dogs over the age of six (6) months must be spayed or neutered. No exceptions will be made.
All dogs must have WRITTEN records from their veterinarians showing proof of up-to-date vaccinations or titers. Rabies titers will not be accepted. All dogs must also be on flea, tick and heartworm prevention such as Frontline, Advantage, Advantix or Revolution.
All dogs must pass the Palm Beach Paw Spa temperament evaluation, be non-aggressive and not food or toy protective. Owners will need to certify that their dog(s) have not harmed or shown any aggressive or threatening behavior towards any person or any other pet(s). Please remember: your dog will be spending time with other dogs and the safety and health of all animals is our main concern.
For the safety of all of our guests and our staff, the Palm Beach Paw Spa restricts the following breeds: American Staffordshire Terriers/Pitbulls, Chows, Rottweilers, Doberman Pinschers, Dogo Argentinos, Bull Terriers, Presa Canarios, Akitas, Shar-Peis and any MIXES of the aforementioned breeds.
Reservations can be made at anytime for existing clients. Clients who cancel overnight reservations with less than 24 hours notice during non-holiday times will be charged full fees. See below for details for holiday reservations.
Holiday reservations (3 day minimum) can be made at anytime. Due to the growing demand for these reservations a NEW HOLIDAY BOARDING POLICY has been implemented.
All holiday reservations must be PAID IN FULL at the time the reservation is made. Reservations can be modified and/or cancelled if the request is made 30 days prior to your reserved dates. However reservation dates become LOCKED-IN and NONREFUNDABLE 30 DAYS PRIOR to dates reserved. Any additional services your pet receives during their stay such as baths or nails can be paid for upon pick-up.
A one-time holiday fee of $10.00 per dog will be applied when boarding over any of the Holidays or Holiday weekends listed below. For specific fees, dates and reservations, please contact the Paw Spa at (561) 741-0022.
Memorial Day May
4th of July
Walk-in tours are allowed during business hours Monday through Thursday. Please call to schedule a tour on Fridays or Saturdays.
All dogs must be in good health. Owners will need to certify that their dog(s) are in good health and have not been ill in the last 30 days. On admission all dogs must be free from any condition which could potentially jeopardize other dogs. Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification to be admitted.
CHECK OUT TIMES:
Check-out time is 10:00 a.m. Daycare charges will apply after 10:00 a.m. as follows:
7:00 a.m. - 10:00 a.m. No Additional Charges
10:00 a.m. - 2:00 p.m. 1/2 Day Daycare Charge of $22
2:00 p.m. - 7:00 p.m. Full Day Daycare Charge of $33
YOUR PET’S FOOD, SNACKS & MEDICATIONS:
We proudly serve Iams Low Residue dry food as recommended by our veterinarian advisors but encourage you to bring your pet's own food to keep them on their diet. For a nominal fee of $2.00 per meal, we will serve special meals and snacks brought by the owner. For a similar fee of $2.00 per administration we will administer basic medications. We can not give injections or administer life sustaining medication.
YOUR PET’S PERSONAL ITEMS:
We encourage you to bring any bedding that is machine washable and any treats that will make your pet feel at home. Food and water bowls are not needed. We encourage you to label any personal items you bring so that we can make sure to return them to you.
In the rare case of an emergency, we will contact you and your vet, and bring your pet to a 24-hour veterinary emergency hospital.
HURRICANES AND NATURAL DISASTERS:
We have strict policies regarding times of crisis. Rates may change during these times due to hardship conditions. Please inquire at the front desk if you have any questions.
We offer basic grooming services including baths and nails. Please see the attached rate sheet for current fees. Additional mat removal and/or professional grooming may be arranged with Bright-Eyed Pets mobile pet grooming while your pet is enjoying daycare or boarding at the Palm Beach Paw Spa. To make a grooming appointment, please call Bright-Eyed Pets at (561)745-6605 .
Basic and Intermediate Obedience, Agility Lite, K9 Nosework, Delta Therapy Dog Training, and One-on-One personal dog training classes are offered at the Palm Beach Paw Spa in the evenings. For more information or to register please call Linda Kender at (561) 308-9561 .
While our rules and regulations may seem somewhat stringent, we strive to maintain a safe, stress-free and fun environment for all of our pet guests.